Shipping

Australia Shipping

*Please note we do not ship to Parcel Lockers, Parcel Collects and PO Boxes.* 

Standard Shipping 1-4 business days* $7.95 fixed rate
Express Shipping 1-3 business days* $14.95 fixed rate

* Rural and remote areas may attract longer shipping times but we make every effort to ensure we provide the fastest delivery times possible.

Orders placed before 12pm AEST each day will be dispatched on the same day, Monday to Friday, excluding public holidays and weekends.

Delivery times are estimates only. Delivery times apply from the date of dispatch, not the date orders are received and refer to business days not calendar days. We make every attempt to ensure all deliveries arrive within the estimated time frames above, however sometimes events occur that are out of our control.


International Shipping 

*Please note we do not ship to the U.S or Canada... (check out our Proud Mary U.S store for shipping to those countries!)*

Shipping costs are based on the size and/or weight of the item purchased. We deliver using Australia Post. Please allow 4-21 working days (depending on location) for delivery to your destination. Delivery times are dependent on customs, shipping, and local postal services. Please note, import duties and taxes are the responsibility of the customer, and it is up to the customer to find out what these costs may entail.

If your order is more than 4 business days late based on the above guidelines please contact us at auntypegs@proudmarycoffee.com.au or 03 9417 1333 and provide your name, order number and date of order. 
If significant delay is expected prior to shipping your order, we will do our best to keep you informed.