FAQ

If you have any questions or would like to talk to someone about coffee, your order or your weekend. Please drop us a line at sales@proudmarycoffee.com.au or call us on (+61 3) 9417 1444

Do you ship internationally?

Yes we do! Please email us at sales@proudmarycoffee.com.au with your order and we will provide you a shipping quote via DHL.

When will my order be here?

We don't want to leave you un-caffeinated, so we aim to dispatch all online orders within 24 hours. We also use an express shipping service with expected delivery in 48hrs of dispatch. If you haven't received your order within 48 hours please contact us at sale@proudmarycoffee.com.au.

All parcels with our courier provider are marked as 'Authority to Leave', so when you get home you have fresh coffee waiting for you. If you do not want this selection made, please leave us a note in checkout letting us know. Please keep in mind that if no one is home to sign for the parcel, it may be delivered to your nearest Australia Post office or returned to us at Proud Mary Coffee Roasters.